Scans for Political & External Impacts
Uses understanding of broad political, social and economic factors to maneuver through complex situations

Reasons Critically & Solves Problems
Conducts root cause analysis to understand the problem and identify the practical and effective solutions

Manages Risks
Forecasts and evaluates risk and identifies processes to mitigate the negative impacts while attaining objectives

Establishes Governance
Works with stakeholders to ensure accountability, ethical behaviour, fairness and transparency

Navigates Policies & People
Leverages a deep understanding of how organizations work to achieve objectives through tactful and savvy approaches

Thrives in Chaos
Maintains productivity in the face of change by adapts priorities and behavior

Leads & Embraces Change
Scans for opportunities to drive positive change and overcome barriers by remaining open to new ideas and approaches

Plans for the Future
Anticipates emerging trends, organizational needs and emerging pitfalls to build breakthrough strategies

Empowers Teams
Creates resilient ecosystems by aligning and connecting team members through shared goals and resources

Develops Talent
Actively supports self and team growth through investing in formal and informal development methods

Evolves with Tech
Embraces the use of new technologies to improve efficiency, spur transformational change and seize opportunities

Takes Ownership
Takes responsibility, faces criticism with courage, confronts problems and follows through on commitments

Holds Financial Accountability
Applies sound fiscal management principles to ensure that resources are being used wisely

Drives Productivity
Navigates competing priorities, aligns objectives, and defines tasks and milestones to achieve organizational goals

Exercises Sound Judgment
Makes decisions by using a balanced mix of analysis, big picture thinking and expertise, while maintaining objectivity

Creates Alliances
Establishes relationships with key partners and builds and maintains engagement

Demonstrates Empathy
Fosters collaboration by listening and withholding judgement to create safe spaces to share perspectives

Influences Responsibly
Uses compelling arguments and a deep understanding of stakeholder motivations to gain support responsibly and ethically

Focuses on Customers
Prioritizes client satisfaction by anticipating needs and listening without being defensive

Resolves Conflicts
Reads situations in order to find common ground, promote mutual understanding and settle disputes equitably

Inspires Others
Builds loyalty by clearly articulating a compelling vision the sincere intention of making a positive difference.

Communicates Clarity
Creates shared understanding and meaning by delivering concise and well articulated communications to diverse groups

Moves Data to Action
Uses market research and other analysis to build cohesive stories that connect the dots between data and calls to action

Fosters Inclusivity
Brings different perspectives to the table, confronts bias and addressing systemic barriers to inclusion and accessibility