Scans for Political & External Impacts

Uses understanding of broad political, social and economic factors to maneuver through complex situations

Reasons Critically & Solves Problems

Conducts root cause analysis to understand the problem and identify the practical and effective solutions

Manages Risks

Forecasts and evaluates risk and identifies processes to mitigate the negative impacts while attaining objectives

Establishes Governance

Works with stakeholders to ensure accountability, ethical behaviour, fairness and transparency

Navigates Policies & People

Leverages a deep understanding of how organizations work to achieve objectives through tactful and savvy approaches

Thrives in Chaos

Maintains productivity in the face of change by adapts priorities and behavior

Leads & Embraces Change

Scans for opportunities to drive positive change and overcome barriers by remaining open to new ideas and approaches

Plans for the Future

Anticipates emerging trends, organizational needs and emerging pitfalls to build breakthrough strategies

Empowers Teams

Creates resilient ecosystems by aligning and connecting team members through shared goals and resources

Develops Talent

Actively supports self and team growth through investing in formal and informal development methods

Evolves with Tech

Embraces the use of new technologies to improve efficiency, spur transformational change and seize opportunities

Takes Ownership

Takes responsibility, faces criticism with courage, confronts problems and follows through on commitments

Holds Financial Accountability

Applies sound fiscal management principles to ensure that resources are being used wisely

Drives Productivity

Navigates competing priorities, aligns objectives, and defines tasks and milestones to achieve organizational goals

Exercises Sound Judgment

Makes decisions by using a balanced mix of analysis, big picture thinking and expertise, while maintaining objectivity

Creates Alliances

Establishes relationships with key partners and builds and maintains engagement

Demonstrates Empathy

Fosters collaboration by listening and withholding judgement to create safe spaces to share perspectives

Influences Responsibly

Uses compelling arguments and a deep understanding of stakeholder motivations to gain support responsibly and ethically

Focuses on Customers

Prioritizes client satisfaction by anticipating needs and listening without being defensive

Resolves Conflicts

Reads situations in order to find common ground, promote mutual understanding and settle disputes equitably

Inspires Others

Builds loyalty by clearly articulating a compelling vision the sincere intention of making a positive difference.

Communicates Clarity

Creates shared understanding and meaning by delivering concise and well articulated communications to diverse groups

Moves Data to Action

Uses market research and other analysis to build cohesive stories that connect the dots between data and calls to action

Fosters Inclusivity

Brings different perspectives to the table, confronts bias and addressing systemic barriers to inclusion and accessibility